Returns & Exchanges

At 401 Games, we want you to be completely satisfied with your fashion finds. If your apparel doesn't fit or meet your expectations, you can return unworn items with original tags within 30 days of purchase.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the unworn apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned garments, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing